Refund Policy

Last Updated: May 6, 2026

This Refund Policy outlines the conditions under which refunds may be issued for international flight bookings made through Fly Pro Ltd. Please note that our ability to provide refunds is largely dependent on the policies of the airlines.

1. General Refund Principles

• Supplier Policies Govern: All refunds are subject to the specific terms and conditions of the airline. Most international flight tickets are non-refundable.
• Non-Refundable Elements: Service fees and administrative charges are typically non-refundable.
• Processing Time: Refunds may take several weeks to be processed and credited back to your original payment method.

2. Initiating a Refund Request

To request a refund, you must contact Fly Pro Ltd in writing as soon as possible, providing your booking reference and reason for cancellation.

3. Circumstances for Refunds

• Voluntary Cancellation: Refunds will be in accordance with the fare rules of your ticket. Cancellation fees will apply.
• Involuntary Cancellation: If your flight is cancelled by the airline, you may be entitled to a full refund or an alternative flight.
• Denied Boarding: You may be entitled to compensation and a refund as per passenger rights regulations.

4. Our Administrative Fees

Fly Pro Ltd may charge an administrative fee for processing cancellations and refund requests in addition to any airline fees.

5. Travel Insurance

We strongly advise all clients to purchase comprehensive travel insurance at the time of booking to protect against unforeseen cancellations.

6. Contact Us

For any questions regarding our Refund Policy, please contact us at +44 7988592463.